BEFORE YOUR TIME OUT
Frequently asked questions
A little clarity before you book: answers about your massage, your appointment and your visit to Otium.
01
Your massage
What is the difference between Relax, Sport and Signature?
Relax offers a pause with gentle movements and light pressure. Sport focuses more intensively on specific muscle groups. Signature combines relaxation, focused muscle work and stretching in a personalised experience. Before starting, we discuss your needs and the intensity you feel comfortable with. 90 minutes · CHF 150: A very gentle full-body massage with light pressure, slow, flowing movements and a calm, steady rhythm. Ideal for switching off, slowing down and enjoying a moment of care. The focus is relaxation; intensive muscle work and targeted stretching are not part of this session. 90 minutes · CHF 180: Relaxation and focused bodywork in a session tailored to you. I combine muscle work on the areas we agree on, adapted stretches and flowing massage strokes, adjusting pressure and rhythm to your comfort. Compared with Relax 90, the difference is the combination and targeted use of techniques, for those who want both calm and specific muscle work.
Can I choose a full-body massage or focus on specific areas?
Both are possible. We can focus on your back, neck, shoulders or other agreed areas, or divide the time across several parts of the body. Tell me what matters to you before we start; the coverage and focus also depend on your booked duration.
Is the massage gentle or firm?
We adapt the pressure to how you feel. At any point, you can ask for a lighter or firmer touch, ask to skip an area or take a break. You don’t need to put up with uncomfortable pressure.
Should I book 60 or 90 minutes?
60 minutes is a good starting point or a useful choice for a particular focus. 90 minutes gives us more time for several areas and a slower pace. If you’re unsure, send me a message about what you’d like from your massage.
It’s my first massage. What should I expect?
We start with a short conversation about your needs, the areas you’d like us to focus on and the pressure. You can ask questions and tell me what feels comfortable. During the session, we adapt the massage to your feedback.
02
Prices & appointments
How much is a massage at the studio?
Studio prices: Relax, Sport and Signature are each CHF 100 for 60 minutes. For 90 minutes: Relax CHF 150, Signature CHF 180. Sport is available for 60 minutes only. Home visits also include a travel-time supplement and the actual Uber fares. Four-hand massage with Sergi and another massage therapist is available by request, with advance notice and subject to the collaborating therapist’s availability. The appointment and details are confirmed personally before booking. Regular sessions are with Sergi.
How do I book?
The booking button takes you to SimplyBook.me. Choose your massage, duration and an available time, then complete your booking there. If you have a question or would like help choosing, you can message me on WhatsApp.
Can I book an evening or Sunday massage in Wiedikon?
Yes. I also offer evening and Sunday appointments at my studio at Friesenbergstrasse 112 in Zurich-Wiedikon. The booking calendar shows the times available for your massage. Please book before visiting.
What if I need to change my appointment or I’m running late?
Please let me know as early as possible. The change and cancellation terms for your booking are shown on SimplyBook.me. If you’re late, we’ll discuss what is still possible within your appointment; an extension cannot be guaranteed.
03
Your visit
Where is the studio and how do I find the entrance?
Otium is at Friesenbergstrasse 112, 8055 Zürich, in Wiedikon. Walk through the garden to the house, then take the stairs down to the studio. If you can’t find the entrance, message me on WhatsApp when you arrive.
Is the studio wheelchair-accessible?
Access to the studio involves stairs and is not wheelchair-accessible. If stairs are difficult for you, please contact me before booking. We can discuss whether a home visit could be an alternative.
Is Otium only for men?
Otium has a particular focus on men’s wellbeing. Anyone looking for a personal massage and a peaceful pause is welcome.
Who gives the massage, and what experience does Sergi have?
Your studio massage is with Sergi Canals, founder of Otium. He has hands-on massage experience dating back to 2012, qualified in chiromassage in 2018 and later completed a qualification in sports massage.
Can I book after surgery or if I have a health concern?
Please raise this before booking. If you’re unsure whether massage is appropriate for you, check with your healthcare professional first and let me know about relevant restrictions. Massage does not replace medical assessment or treatment.
General guidance on massage and health (NCCIH)What if I’m sensitive to fragrance or have allergies?
Please tell me about known allergies or sensitivities before your session. Otium Neutral has no added fragrance; its stated base contains fractionated coconut oil and sweet almond oil. Fragrance-free does not mean allergen-free. We’ll discuss the product choice before your massage.
04
Home visits & events
Which areas do you cover for home visits?
Home visits are available by arrangement within a maximum 30-minute one-way drive from Friesenbergstrasse 112, Zürich. Include your full address, preferred duration and massage style in your request. We’ll check the journey before confirming.
How is the home-visit price calculated?
The massage price is supplemented by CHF 30 for a one-way journey of up to 15 minutes, or CHF 60 for over 15 and up to 30 minutes. The actual Uber fares for both journeys are added separately. We agree the estimated total and how travel costs will be charged before confirming.
Can I book Otium for a team or sports event?
Yes. We put together tailored quotes for tournaments, sports events and teams. Send the date, location, time window and approximate number of people so we can discuss availability and how to organise the sessions.
Still have a question?
Tell me what matters to you. Together, we’ll work out which session suits you.